If you need to pause for a season, let us know before your next billing cycle. We'll hold your spot and you can return when you're ready. No penalty.
Pausing your membership:
Sessions don't roll over month to month. Use them or lose them. (This keeps the rhythm intact and prevents sessions from piling up indefinitely.)
Unused sessions:
We're human. If you're sick, in crisis, or dealing with something unexpected, reach out. We'll work with you.
Emergencies and illness:
Your session is forfeited and counts as used for that month.
No-shows:
Your session is forfeited for that month. We can't reschedule it because the time was held for you and couldn't be offered to someone else.
Late cancellations (less than 48 hours):
48 hours for all scheduled sessions.
If you need to reschedule, just let us know at least 48 hours before your session and we'll find another time that works.
Notice Required:
Your membership is built on rhythm, not rigidity. But consistent care requires some structure so we can hold space for you and for others.
If you need to reschedule, just let us know at least 48 hours before your session and we'll find another time that works.
We get it—life happens.
